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“The first thing that really impressed me with Sir Matt was he knew everyone by their first name, from apprentices to the ladies in the laundry, to the groundsman, everyone… even people’s families and partners, he knew them all by their first name. And he made everyone feel part of what was going on. I think Sir Alex took that on too, making everyone at the club feel important.
“I remember when I went away with the first team for the first time when I was 16, he didn’t come over and make a big fuss of you, it was just a natural thing. It was like ‘you’re here now, get on with it’. He was brilliant like that.”
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